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Subscriptions: Overview

Some basic understanding Honeycommb's subscriptions feature set

Updated over a week ago

Honeycommb's membership subscription system is a set of features that allows network owners to charge their community members for access to the network and premium features, content, events, groups, and more.

You must add on the subscription feature set

Because not every network wants to charge for membership, the membership subscription system is a set of features you add on to your network.
Read: Subscriptions: Getting Started

The subscription feature set is a no-cost add-on. Honeycommb charges a 5% per transaction fee, making it easy to start and to pass the transaction fee on to your members. (example: 5% of a $10.00 subscription is $0.50)


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Your Stripe Account

Honeycommb uses your Stripe account to process payments, giving you access to payment gateways worldwide, and the many amazing features Stripe has to offer. Stripe will be your source of truth for payment data and will be your tool for managing refunds, credits, and chargebacks.

Stripe is free to use. Currently, Stripe offers a 2.9% + $0.30 per transaction fee. The 2.9% per transaction goes to the Credit Card gateways, and the $0.30 per transaction goes to Stripe. Consider this overhead when pricing your subscriptions.

Members can carry more than one subscription

Unique to Honeycommb, your network members can be subscribed to one or more subscription products by way of;

  1. Community Subscription Products, of which they can choose one of from a set of offered community subscriptions

  2. Group Subscription Products, of which you can create as many as you like and a member can subscribe to as many as they want

As many subscription products as you like

There is no limit to the number of subscription products you can create and activate, although it may become challenging to manage :)

Yes, you can activate a free tier/subscription product

You have the choice to make your network either a space that people must pay for to be a member of, or you can activate your free community subscription product and allow members to create a profile and enter your network without paying. You can limit this free community subscription product and put paywalls in front of premium content, features, events, groups, and more.

Members can manage their subscriptions on their own

Unlike other platforms, there is no need for heavy management of member subscriptions. Members can cancel, downgrade, upgrade, manage cards, and access invoices all on their own. This includes automatic proration, making sure members get credit for what they've paid for when upgrading and downgrading subscription in your network.

Gifting and Promotions

Honeycommb allows you to gift a subscription to any member, including an expiration date. There is also a feature-rich promotions and promo codes area to create incentives to close more sales and increase revenue.

Subscription Webhooks

With our full Zapier integration and subscription webhooks, you can create a run all kinds of automations, whether it's to use emails and DM'ing for upselling, to use email to recapture, or to deliver other forms of value to your members.

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